Privacy Policy
This Privacy Policy explains how RGS Foundation (“RGS,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website, contact us, purchase a program, or use our educational services.
1. Data controller and contact
The controller responsible for the processing described in this policy is 51.911.515 RUBENS GABRIEL SANTOS SILVA, CNPJ 51.911.515/0001-84, operating the RGS Foundation brand from 10A Avenida dos Navegantes, No. 1575, Areião, Porto Seguro, Bahia 45810-000, Brazil. Privacy requests may be sent to support@rgsfoundation.online.
2. Information we may collect
- Identification and contact information: name, email address, billing address, and information submitted in support requests.
- Transaction information: product purchased, amount, currency, payment status, transaction identifiers, and related records. Full payment-card details are handled by payment processors and are not stored by this website.
- Technical and usage information: IP address, browser type, device information, referring page, pages visited, timestamps, and security logs when hosting, analytics, or security tools are enabled.
- Course and communication information: access records, progress information, messages, feedback, survey responses, and support history.
- Cookie and preference information: choices saved through our cookie controls and, where enabled with consent, analytics or advertising identifiers.
3. How we collect information
We may collect information directly from you, automatically through the website and hosting environment, and from service providers involved in checkout, payment processing, course delivery, email, fraud prevention, or customer support.
4. Why we use personal information
- To process purchases and deliver digital products or course access.
- To authenticate users, maintain accounts, and provide support.
- To communicate transactional notices, service updates, and responses to requests.
- To protect the website, prevent fraud, enforce our terms, and maintain records.
- To understand and improve the website and programs.
- To send marketing communications where permitted and provide an unsubscribe option.
- To comply with legal, accounting, tax, and regulatory obligations.
5. Legal bases
Depending on the context and applicable law, processing may be based on performance of a contract, compliance with legal obligations, legitimate interests, protection against fraud, exercise of legal rights, or consent. Where consent is required, you may withdraw it at any time without affecting prior lawful processing.
6. Service providers and disclosures
We may share information with providers that perform services on our behalf, such as website hosting, payment processing, checkout, course delivery, email, analytics, advertising, security, accounting, and professional advisory services. We may also disclose information when required by law, to protect rights and safety, or in connection with a business reorganization or transfer.
7. International processing
RGS Foundation is operated from Brazil and serves customers in other countries, including the United States. Information may therefore be processed in Brazil, the United States, or other locations used by our service providers. We take reasonable steps to use appropriate contractual, organizational, and technical safeguards where required.
8. Retention
We retain personal information only for as long as reasonably necessary for the purposes described above, including course delivery, customer support, fraud prevention, dispute resolution, and legal, tax, or accounting requirements. Retention periods vary by data type and applicable obligation.
9. Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information. No internet transmission or storage method is completely secure, so absolute security cannot be guaranteed.
10. Your privacy rights
Depending on where you live and which laws apply, you may have rights to request confirmation of processing, access, correction, deletion, anonymization, restriction, portability, information about sharing, withdrawal of consent, objection, or review of certain automated decisions. Residents of U.S. states with applicable privacy laws may also have rights to know, delete, correct, opt out of certain sale, sharing, or targeted advertising, and not be discriminated against for exercising privacy rights.
To submit a request, email support@rgsfoundation.online with “Privacy Request” in the subject line. We may need to verify your identity before completing a request. Some requests may be limited by legal exceptions or record-retention duties.
11. Sale or sharing of personal information
We do not sell personal information for money. As delivered, this website does not include analytics or advertising pixels. If optional technologies are added later and their use qualifies as a “sale,” “sharing,” or targeted advertising under applicable law, we will update this policy and provide required consent or opt-out controls.
12. Children
Our programs and website are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can evaluate and delete it where required.
13. Cookies
For details about browser storage and cookie choices, read our Cookie Policy or select “Cookie Settings” in the footer.
14. Third-party links
Our website may link to third-party websites or checkout services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
15. Changes to this policy
We may update this policy when our services, vendors, or legal obligations change. The revised version will be posted here with an updated date.
16. Contact
Email: support@rgsfoundation.online
Legal operator: 51.911.515 RUBENS GABRIEL SANTOS SILVA
CNPJ: 51.911.515/0001-84
Address: 10A Avenida dos Navegantes, No. 1575, Areião, Porto Seguro, Bahia 45810-000, Brazil